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Student Employment Positions

First-Generation Student Success Center Office Assistant – First Year Experience

The First-Generation Student Success Center (RISE Program) hires incoming first-year students to work as Office Assistants. Students must have work-study through the financial aid process. The application link to apply is at the bottom of this page.

Office Assistants represent the RISE program and University in a positive manner while working in the First-Generation Student Success Center (FGSSC). Office Assistants will assist in managing the FGSSC, including staffing the reception desk, answering phones and referring students to appropriate resources. Assistants will also provide support for a variety of projects dedicated to first-generation learners, including advertising events, scheduling appointments, and other administrative duties as required.

Duties and Responsibilities

Position responsibilities are as follows:

  • Assist in staffing the front reception desk, including answering phones, speaking with walk-in guests (students, faculty, staff/administrators, families, and visitors), taking messages, and scheduling appointments while providing exemplary customer service.
  • Participate in all training and ongoing development sessions to gain a working understanding of office and campus resources, and a knowledge of how to find resources to refer guests to.
  • Complete projects as assigned, including organizing mailings, stuffing packets/packages, scheduling birthday greetings, contacting students, delivering items, and posting banners/flyers across campus.
  • Assist in providing administrative support to selected events on campus.
  • Provide perspectives and feedback to improve First-Generation Student Success Center resources and services.
  • Attend all required meetings and activities.
  • Other duties as assigned.

This is a work-study position. Applicants for the office position must have work-study through financial aid. Students must submit a FAFSA in order to be considered for work-study.

APPLY NOW! CLICK ON THIS LINK TO APPLY (application link).

Minimum Qualifications

Student must have work study

Ability to refer student questions appropriately or find resources online.

Strong customer service skills

Wages

$15.00/hr

Contact

Lindsay Aubin | 978.542.5136

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