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Student Employment Positions

Telecom Assistant Technician I – ITS, Technology Services

Assists Telecom Manager with all Moves, Adds and Changes.

Performs Site Surveys on campus including pictures and reports the scope of work.

Understanding and knowledge of Mobile Devices.

Duties and Responsibilities

Trains on MS Teams, O365, Exchange and Power Shell.

Migrates new employees to Teams Calling and Cloud Voice.

Works in Jira the Telecom ticket system and troubleshoots end user issues and tracks the progress.

Sets up new mobile devices for end users including upgrades.

Minimum Qualifications

Customer Service skills.

Familiar with Campus Layout and interior of all Buildings.

Wages

$18.00/hr

Contact

Sharon Fulton | 978.542.6971

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