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Student Employment Positions

Financial Aid Office Aide – Financial Aid

This Financial Aid Office Aide will assist the staff with reaching out to students for a variety of reasons, including but not limited to missing or incomplete documents, deadlines, etc., required to finalize a student’s financial aid award. This position can be online, in office work, or a combination.

Duties and Responsibilities

  • Assist the Financial Aid staff by providing outreach to students via multiple platforms.
  • Help in answering questions related to the information that is being requested from the student or family
  • Deliver excellent, accurate, and timely student services.
  • Understand and explore the roles of the financial aid office and its individual staff members
  • Work on special projects and other duties as assigned.
  • Occasionally assist the financial aid office staff at activities including admissions events, etc. May include weekends.

Minimum Qualifications

  • Experience with MS Office products (Including Word, Excel, Teams etc.)
  • Ability to effectively communicate across multiple platforms
  • Willingness to learn new skills and systems
  • Ability to work with minimal supervision
  • Ability to work a flexible schedule
  • Demonstrate sensitivity to students, faculty, and staff of varying racial, ethnic, and religious, gender, cultural, disability, sexual orientation and socioeconomic backgrounds
  • Minimum GPA 2.75 (undergraduate or high school)

Wages

$12.75/hr

Contact

Scott Jewell | 978.542.6139

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